The Table of Contents of ISO
19011 is as follows:
1. Scope
2. Normative references
3. Terms and definitions
4. Principles of auditing
5. Managing an audit program
5.1 General
5.2 Audit program objectives
and extent
5.4 Audit program
implementation
5.5 Audit program records
5.6 Audit program monitoring
and reviewing
6. Audit activities
6.1 General
6.2 Initiating the audit
6.3 Conducting document review
6.4 Preparing for the on-site
audit activities
6.6 Preparing, approving and
distributing the audit report
6.6.1 Preparing the audit
report
6.6.2 Approving and
distributing the audit report
6.7 Completing the audit
6.8 Conducting audit follow up
7. Competence and evaluation of
auditors
7.1 General
7.2 Personal attributes
7.3 Knowledge and skills
7.4 Education, work experience,
auditor training and audit experience
7.5 Maintenance and improvement
of competence
7.6 Auditor evaluation
